When I returned to Berger in 2004, I was able to spend more time communicating directly with shooters through emails, phone calls and these forums. I believe strongly that it is from these interactions that we gain a better understanding of what rifle shooters need to be successful. I also understand that there are many shooters who need technical assistance.

Thanks to your support, Berger has been blessed with significant growth. Lately, the challenges that go along with growth while staying focused on quality have pulled me away from the phone, emails and forums. For some time, I have been working on resolving this shortcoming. Our announcement today is the final piece in our solution to this challenge.

Below is a list of Berger Bullets’ resources that shooters can go to get the answers they need.

Technical Support by Phone – 660-460-2802

Technical Support by Email – support@capstonepg.com

We will also continue to actively engage the forums as we strongly believe that forums are a valuable resource for all shooters (us included).

All of our technical support staff are active rifle shooters and are committed to your success. These folks can provide an even greater level of shooting-related technical assistance than I. For this reason, you will see less of me as I focus my attention on the production floor (which is my strength). I will not be disconnected or unavailable, but I will rely heavily on this “dream team” of technical experts to provide you with the information you need to get back to the range or into the field.

Regards,
Eric Stecker
Master Bulletsmith